Why Customers Can’t Get Enough of Bar-B-Cutie SmokeHouse

Why Customers Can’t Get Enough of Bar-B-Cutie SmokeHouse Delightful customer service and a tasty, varied menu keep customers returning to Bar-B-Cutie SmokeHouse time and again

Every restaurant owner wants to create an unforgettable experience that keeps customers raving and coming back for more. One of the biggest challenges with creating this sort of restaurant is deciding on an appropriate menu (and then executing it to perfection). At Bar-B-Cutie SmokeHouse franchise, we have the systems and experience in place to help you open a restaurant franchise that checks all of those boxes. Our barbecue franchises delight customers with excellent service and an unmatched menu, ensuring your visitors will return — and bring their friends.

photograph of smiling server serving brisket and corn to a customer

“A key to success in any business is keeping your customers not just happy, but excited about your brand,” says Brett McFarland, Chief Operating Officer with Bar-B-Cutie. “Bar-B-Cutie understands this, and we’ve designed every aspect of our franchise concept to help you convert visitors into raving fans.”

As longtime purveyors of barbecue, with more than half a century of experience in the barbecue business, Bar-B-Cutie is committed to providing the nation’s best barbecue. For 65 years, Bar-B-Cutie has served millions of customers in the American South the finest, most authentic barbecue available. In 2017, we’re bringing barbecue into the future by bringing all the regional styles under one roof in our new SmokeHouse concept.

Customers can’t get enough of Bar-B-Cutie. Here’s some of what they have to say about why they love Bar-B-Cutie SmokeHouse.

Bar-B-Cutie SmokeHouse service turns visitors into repeat customers

When customers walk through the doors of their local Bar-B-Cutie SmokeHouse franchise, they are welcomed like family. This commitment to making our customers feel at home explains why so many of them become regulars, often visiting us on a weekly or daily basis.

“I loved my first visit to Pharr and the opportunity to eat at Bar-B-Cutie! The food was so super-delicious that I went back a 2nd day. The turkey, moist brisket, smoked potato and corn nuggets were so good! The customer service was outstanding, and the Franchisee (owner) was a delight to meet. I hope to return again and wish they were in the Houston area.”

— Deb E., of Stagecoach, Texas, in a five-star review on Yelp

Deb’s level of loyalty and customer satisfaction is a daily reality for our franchisees. We carefully mentor our franchisees to ensure that they are fully equipped to hire and train a staff that will provide exceptional customer experience every time.

“I am a big BBQ fan and I am always looking for places that have good quality BBQ. I had heard about this place and was told it was good so I decided to give it a try. Food: I ordered the pulled pork sandwich, and it sure didn’t disappoint! I loved how at the table you had the BBQ sauces, which meant I could put as much BBQ as I wanted without having to ask for extra sauce. The food was very well made and everything looked neat and clean, which is a major plus for me.  Service: The staff was very helpful during my experience since they took the time to explain the menu and explained everything to me. They were very attentive and saw them constantly checking on tables and making sure everything was fully stocked such as the drinks area. I totally recommend this place to everyone who is looking for some good BBQ!”

— Regino G., of McAllen, Texas, in a five-star review on Yelp

Bar-B-Cutie menu appeals to all types of barbecue lovers

Because barbecue is such an underserved market in many communities across America (with fewer than 2,000 barbecue restaurants open in the entire country, according to QSR Magazine) and we possess a half a century of experience in perfecting authentic Southern barbecue, customers drive long distances for our food. Unlike burgers and tacos, barbecue is extremely difficult to make at home. Good barbecue is slow-roasted over wood for up to 18 hours, and Bar-B-Cutie serves our customers directly from the smoker to the table.

Our customers agree that our menu is a real winner.

“If you love BBQ, then you will love Bar-B-Cutie’s [sic]! God, this place is phenomenal, and the wall of accolades next to the register obviously proves it. I’m really happy my grandparents brought me to this restaurant. The atmosphere is very relaxed and casual, the ideal setting for eating messy BBQ. They have a drive-thru for those not wishing to dine in, and there is a play area in the back for kids to run around in. The menu is very straightforward offering sandwiches and meat by the pound. There are some specialty items like brisket ponchos (I’ve heard they’re good), and the BBQ stuffed potatoes. Their appetizer menu is composed of various fried delicacies, think jalapeños and corn nuggets. Do you need a BBQ fix? Don’t look anywhere else. RUN to Bar-B-Cutie’s [sic]!”

— Danielle V., of New Orleans, in a five-star review on Yelp

Furthermore, our barbecue appeals to casual enthusiasts and connoisseurs — and even some competitors.

“Between my fiancé and I, we tried a few items on the menu. I ordered the lean brisket sandwich and the brownie. I was so amazed by the tenderness of the brisket, I will definitely order it again. The brownie had a big similarity to an all-time favorite, Little Debbie brownies. My fiancé, who is super picky with his BBQ being a BBQ competitor, loved the moist brisket sandwich and the jalapeño sausage was perfect. He also had the banana pudding, which was also delicious! We will definitely be back to try more items on the menu.”

— Priscilla P., of McAllen, Texas, in a five-star review on Facebook

The menu is also a win for you as a franchisee. Because the Bar-B-Cutie SmokeHouse concept doesn’t offer combo meals, customers can choose a la carte, which helps to substantially increase average ticket prices. The result is increased order customization for your customers and higher potential revenue for you.

Ready to bring the Bar-B-Cutie SmokeHouse franchise to your community?

Ready to learn more about Bar-B-Cutie SmokeHouse franchise opportunities? You can stay up to date with the latest Bar-B-Cutie SmokeHouse news on our blog and learn more about our business model by reading over our research pages.To request even more information, download our free franchise information report.